[. . . ] 3. 2 installationontheusBport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 TRoUbLEShooTInG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. 1 statusoftheledsonthefront. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. 2 modemsupervision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4. 3 «diagnostiCs»tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 5 5 SAFETY InSTRUCTIonS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 SAFETY InSTRUCTIonS (ConTD. ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 253156400-A_GIR 1201 V2 STD-gb. i2 2 14/10/2008 16:59:35 sagemCiomlmunicationsthanksyouforchoosingtherangeofsagemf@sttm 1201/1241v2modemswhilehopingthatitwillprovideyouwithfullsatisfaction. SAGEM F@stTM 1201/1241 V2 sagemf@sttm1201v2andsagemf@sttm1241v2productsadapttheadslfunctionrespectivelyonpots(itug. 992. 1/3/5-appendixa)andonisdn(itug. 992. 1/3/5 -appendixB). [. . . ] youmustenteryourusernamethenyour connectionpassword. thisinformationisprovidedbyyourInternetServiceprovider(isp). Once you have entered the configuration parameters, awindowwillappearlisting thedifferentstepsintheinstallation. onceallthesestepsarecomplete, an endoftheinstallationwindowwillappear tellingyouthatyourmodemhasbeen correctlyinstalled. the"http://sagem-communications. com" sitewillopen. Installation from the CD-RoM 253156400-A_GIR 1201 V2 STD-gb. i8 8 14/10/2008 16:59:58 SAGEM F@stTM 1201/1241 V2 3. 2 InSTALLATIon on ThE USb poRT ifyouselected«Use the USb cable», clickonnext. followtheinstructionsprovidedbythe installscreensbypluginginthemodem supply, switchingitonandconnectingthe adsllineandthenconnectthemodemto yourcomputerusingtheblueusBcable. onceyouhavemadetheseconnections, aninternetconnectionscreenwillappear. youmustenteryourusernamethenyour connectionpassword. thisinformationisprovidedbyyourInternetServiceprovider(isp). Once you have entered the configuration parameters, awindowwillappearlisting thedifferentstepsintheinstallation. onceallthesestepsarecomplete, an endoftheinstallationwindowwillappear tellingyouthatyourmodemhasbeen correctlyinstalled. the"http://sagem-communications. com" sitewillopen. 253156400-A_GIR 1201 V2 STD-gb. i9 9 Installation from the CD-RoM 14/10/2008 17:00:03 SAGEM F@stTM 1201/1241 V2 3. 3 REInSTALLInG oR UnInSTALLInG YoUR MoDEM ifyourinstallationfailedorthatyouwantuninstallyourmodem, insertagainyour Cd-romintherelevantdrive;thefollowingscreenwillappear: Clickon «You want to configure your modem»" or «youwanttouninstallyourmodem» accordingtoyourchoice, thenfollowthe instructionsdisplayedonthescreen. Installation from the CD-RoM 253156400-A_GIR 1201 V2 STD-gb. i10 10 14/10/2008 17:00:04 SAGEM F@stTM 1201/1241 V2 4 TRoUbLEShooTInG userscanlocatethefaultusingthefollowingsources: statusoftheledsonthefront, informationaccessiblebyyourmodem'sbuilt-inhttpcontroller, modemsupervision, «diagnostics»tools. 4. 1 STATUS oF ThE LEDS on ThE FRonT allledsaregreen. Status power power present failure detected atthetime ofstarting X Link synchronised adslline Data publicaddress available Ethernet active ethernet link atlan traffic rate USb activeusB link on steady blinking X adsl synchronisation training adslline notconnected atWan traffic rate atlan traffic rate blinking quickly blinking slowly X X X X off powernot present X publicaddress unavailable orBridge mode oradsldown inactive ethernet link inactive usB link 9 253156400-A_GIR 1201 V2 STD-gb. i11 11 Troubleshooting 14/10/2008 17:00:04 SAGEM F@stTM 1201/1241 V2 4. 2 MoDEM SUpERVISIon This is displayed permanently in a box at the top right of each window in the HTTP configurationtool. To access the configuration tool: openyourbrowserthenenterthefollowingintheaddressbar: thefollowingurl orthefollowingaddress a"login"windowwillappear. :http://myrouter, :http://192. 168. 1. 1(seenote). LEDs Green yellow Red Green yellow adsllinesynchronised adsllinesynchronising adsllinenotconnected Connected Waiting for ISp Adsl Down off Not configured Router rebooting Red Access denied publicaddress(Wan)distributedto themodem adsllinesynchronising publicaddress(Wan)notdistributedto themodemoradsllinenotconneted novC(virtualChannel) modemisrebooting erroneousloginand/orpassword bit rate displaysthenominaldownlinkbitrate displaysthenominaluplinkbitrate Troubleshooting 253156400-A_GIR 1201 V2 STD-gb. i12 12 10 14/10/2008 17:00:05 SAGEM F@stTM 1201/1241 V2 buttons updatethedatadisplayedonthescreen rebootyourmodem 4. 3 «DIAGnoSTICS» TooL toaccessthistool: opentheconfigurationtool(seethemodemsupervisionsection). selectthe"Status"headingthenthe"Diagnostics"menuintherelevantlistlocatedin theleftofeachwindow, thefollowingscreenwollappear: 11 253156400-A_GIR 1201 V2 STD-gb. i13 13 Troubleshooting 14/10/2008 17:00:07 SAGEM F@stTM 1201/1241 V2 The result of the tests carried out by your modem's configuration tool is displayed in the «diagnostics»window. thesetestsrelatetotheconnectionstothelan, yourdslservice providerandyourInternetServiceprovider(isp). ahypertextlink(help)enablestheusertoaccesscontextualhelp. thishelp providesexplanationsaboutthestatusoftheconnection(pASSgreen, DoWn orangeandFAILred)andprovidestheappropriaterepairprocedures. Connection status Status pass doWn fail Colour Green orange Red Meaning indicatesthatthetestwascarriedoutcorrectly indicatesthataninterface(ethorusB)wasnotdetected indicatesthatatestfailedorthatacommandcannotbe launched. ifatestdisplaysa«fail»status, clickon«help»thenthe«rerun diagnostictests»buttonatthebottomofthe«help»pagetomakesurethat thetestwassuitable. iftheteststilldisplays«fail», youmustfollowtherepair proceduredisplayedonthispage. IMpoRTAnT ifyouarehavingtroubleconnectingtotheinternetwerecommendthatyourestartyour modem or possibly return to the factory configuration using the procedures described below. torestartyourmodem, clickonthe«reboot» button in the top right of your HTTP configurationtool'swelcomepage. Restarting your modem Returning to the factory configuration To return to the factory configuration: in the top left of your HTTP configuration tool's welcome page select the Management headingthentheRestore Defaultsub-menuintheSettingsmenu. orpressandholdforabout15secondsonthebuttonmarked«RESET»onthebackof yourmodem. Troubleshooting 253156400-A_GIR 1201 V2 STD-gb. i14 14 12 14/10/2008 17:00:07 SAGEM F@stTM 1201/1241 V2 5 SAFETY InSTRUCTIonS Environment themodemshouldbeinstalledandusedinsideabuilding. The modem can be placed on a desktop or fixed vertically in its wall mounting. themodemshouldnotbeexposedtostrongsunlightorplacednearasubstantial sourceofheat. themodemshouldnotbeplacedinanenvironmentwhereitwouldbesubjectedto considerablesteamcondensation. [. . . ] donotuseliquidoraerosolcleaningagents. 13 253156400-A_GIR 1201 V2 STD-gb. i15 15 Safety instructions 14/10/2008 17:00:08 SAGEM F@stTM 1201/1241 V2 5 SAFETY InSTRUCTIonS (ConTD. ) Safety level primarypowersourceaccess BipolaraCmainssocket dCpowersupplyaccess Miniature fixed connector (Power) typeBusBaccess(usB) rJ45ethernetaccess(ethernet) rJ11lineaccess(line) hpv(hazardousprimaryVoltagecircuit) selv(SafetyExtraLowVoltage) selv selv tnv3(TelecommunicationnetworkVoltagelevel3 circuit) productsbearingthissymbolcomplywithemCregulationsaswellasthelowvoltage directivepublishedbytheCommissionoftheEuropeanCommunity(CeC). EC Declaration EC compliance declaration Sagem Communicationsdeclaresthattheproductnamedsagemf@stTM1201v2or sagemf@stTM1241v2complieswiththedemandsoftheeuropeanCommunitydirectives1995/5/eCaswellaswiththeessentialdemandsofthedirectives89/336/eeCdated 03/05/1989and73/23/eeCdated19/02/1973. Windows®isaregisteredtrademarkofmicrosoftCorporation. Copyright Sagem Communications document. reproductionanddisclosureprohibited. 1 253156400-A_GIR 1201 V2 STD-gb. i18 18 14/10/2008 17:00:08 For futher information on our products, Please visit our Web site at: www. sagem-communications. com 253 156 400 ed. [. . . ]